The past year has been exceptionally rewarding for Rasamny-Younis Motor Company (RYMCO), the exclusive dealer of NISSAN MOTORS, INFINITI, GMC, and other top car brands, at all levels. Both the sales and after sales teams achieved the highest ranks in various competitions, awards, and classifications.
“It is with great honor and deepest pride that our performance and devotion are highly recognized at the global automotive forums; it takes professionalism, dedication, and ambition to fulfill these achievements” Said Mr. Fayez Rasamny, CEO of RYMCO.
Starting with INFINITI’s awards, Zeina Bishara, Sales Manager for INFINITI Lebanon, won the highest-ranking award of the Challengers Club Achievement, an ambassador award for all three categories: Sales, Quality, and Training Management. On the other hand, during the INFINITI’s Awards Night for fiscal year 2016-2017, RYMCO took over the Regional Sales Skills Competition that took place in Dubai, UAE. Participants from all across the Middle East & Gulf competed with fellow Sales Ambassadors in the areas of brand, product, customer journey, and general automotive knowledge, and George Najem earned second place amongst the region’s ten elite INFINITI Sales Ambassadors. RYMCO also went on to clench the INFINITI Quality Excellence Program award for its achievements in fiscal year 2016. In addition, RYMCO dominated the NISSAN MOTORS’ annual Regional Skills Contest, with Francois Sakr winning an award for Best Performance Product Presentation – previously won by sales team member Petra Maalouf – and Best Performance Negotiation and Closing, under the Sales Executive Excellence Competency Award (NISEC) category. Samer Kheddaj also won an award for Best Performance After Sales Phone Communication Skills at the Nissan Parts Executive Excellence Competency Award (NIPEC). Moreover, Makram Rasamny clenched the 2016’s Sales Star Award.
As for GMC, Rymco was named one of GM’s ‘Grandmasters’ – a top honor given to dealers in the General Motors International region. The award recognizes RYMCO’s superior sales and customer satisfaction levels.
On the other hand, Faisal Al Gharib, workshop manager, was awarded first place by General Motors in The Bodyshop Excellence Program, for achieving the highest target for Q1 and growth in retail/spare parts and bodyshop. Leila Kantar was also recognized by INFINITI Middle East Aftersales with the Level 1 Certification of the Customer Experience Excellence Standards and the Customer Service Quality Achievement Award. Moreover, Nissan Middle East FZE ranked RYMCO’s aftersales team first in the Customer Satisfaction Excellence Award, recognizing the CSI overall satisfaction and index score.The team also won the Parts Performance Award and the Service Performance Award acknowledging the outstanding efforts by RYMCO team towards the achievement of the challenging parts department objectives
RYMCO looks ahead a challenging year with renewed vigor as new milestones are within its reach.